Question 1

Can I contribute my own designs?

Accepted Answer

Yes of course! You can feel free and go wild on any elements or features you like and Cindy can discuss with you how to make them happen. Please be noted that some special effects might require special tools or equipment. It will be the best you can come up with your ideas 30 days prior to your event date to give Cindy enough time to prepare for your design.

Question 2

I have no idea on any designs in mind. Can I ask Cindy to do a freestyle for me?

Accepted Answer

Definitely not a problem! I totally understand there is so much different designs in the world and you don't know which one to choose! Not a worry, just let me know the size you looking at, give me a budget you have in mind, and let me know who is receiving the cake. I will work around with all the requirements given and stay it within your budget. Upon request I will offer 3 different quotes, one below your budget amount, one at your budget amount, and one slightly higher than your budget and let you make the final decision. The budget is usually between AUD$150-$300. It's all up to your choice!

Question 3

Do you do delivery?

Accepted Answer

Yes.

Upon request we organise delivery with GoPeople or Uber as our cake courier service. The rates are base on distance and delivery window assigned by them.

For Uber, the rates varies according to the booking time. If you would like to have a very specific time to have your cake delivered, Uber is recommended.

You can feel free to book in pick up service with Uber if you have UberOne at a discounted rate.

The approximate rates for delivery fee is roughly about $3.50/km from Dundas 2117.

Please message me for delivery fee quote providing me your desired destination. Please also make sure you will have someone ready at your designated address to receive the cake, as we will not be responsible for any damage or spoilage cause by other factors upon delivery.

If delivery is not an option, free pick in Dundas 2117 can be arranged at a very flexible time which ever suits you.

Question 4

How do I pay?

Accepted Answer

Once you have confirmed the order, you will need to provide your name and phone number/email address in order to receive a SMS text for payment details as well as a link to terms and condition. You can pay by bank transfer with the details and instructions provided.

If you would like to Shop Online and order directly from the website, you can also pay by the option provided at the Shopping Cart check out page.

Question 5

I have some dietary concerns. Do you do special dietary cakes?

Accepted Answer

No worries, just make sure you notify me any sort of vegan/vegetarian/intolerance requirements and I will do my best to work out a special receipe for you. However please be advised that some special dietary recipes might not look or taste the same as original recipes.

Question 6

Decorated and fancy cakes look super sweet! Can you cut down sugar in your cakes?

Accepted Answer

Yes! Most of the fancy looking cakes are decorated with fondant, sugar paste, chocolate and royal icing - these high sugar content materials not only make the cake looks fabulous but also keep the cake fresh. However in most of my designs I can cut down the usage or these elements and replace with low sugar buttercream but still can create similar effects. Please feel free to go to the Gallery and find out how the my buttercream cakes show its "fondant-looking" effects. Hope they suits your needs!

#cakebycindyceciliango

FREQUENTLY ASKED QUESTIONS

Can I contribute my own designs?

I have no idea on any designs in mind. Can I ask Cindy to do a freestyle for me?

Do you do delivery?

How do I pay?

I have some dietary concerns. Do you do special dietary cakes?

Decorated and fancy cakes look super sweet! Can you cut down sugar in your cakes?